As a Frontline Employee, You Can Expect to Have More Managers in the Workforce.
Employee communication definition
Employee communication is the sharing of information, ideas, and feelings between employees and managers of a company. It tin happen verbally, or electronically, on various mediums such equally electronic mail, mobile applications, intranets, and collaboration tools. Employee advice is vital for the health and strength of a company. Without information technology, managers would not be able to properly pb the employees they manage. The more effectively a business organization tin can execute an employee advice strategy, the more than successful it will be.
Employee communication benefits
Increases employee engagement
Effective employee advice has a direct correlation to employee appointment. When employees receive the necessary data they demand to practise their jobs efficiently, while likewise having the ability to offer feedback, they feel more connected, both to the company and to each other, heard, and productive, ultimately making them more engaged in their daily responsibilities.
Maintains workplace harmony
If communication does non catamenia properly back and forth between employees and managers, information technology can lead to misunderstandings, bottlenecks, and other bug. All of these problems can create stress and disrupt harmony in the workplace. Clear and transparent employee communication helps to prevent problems and get them resolved apace when they do occur. This helps to preserve a harmonious workplace.
Helps manage a diverse workplace
Inclusive communication allows for employees of unlike backgrounds, ideologies, and perspectives to come together under 1 mission and function finer equally a cohesive unit of measurement. When everyone feels similar their vocalism is heard and their opinions are valued, companies tin can truly succeed.
Improves the employee experience
Employee communication goes far across simply serving as the means by which employees receive company news. Effective communication elevates the employee experience past giving employees a sense of purpose within their daily responsibilities. When employees feel like they take all of the necessary tools, data, and resources to thrive both in and out of the workplace, holistically, they feel connected, included, and empowered to be their very best at work.
Encourages innovation
Employee advice encourages innovation only as much every bit information technology encourages collaboration. When team members can effectively share ideas and data amongst each other, mind to everyone'south perspectives, and truly collaborate as a squad, innovation is inevitable.
Increases inter-departmental cooperation
While each department within a company serves a specific purpose and part, they're all dependent on each other to succeed both individually and as a collective. Therefore, it'south important for departments to be able to communicate with one another for ongoing collaboration and support. When all departments are in sync and working in tandem, companies will flourish. If whatever single section is cut off from advice and non in sync with the balance, that department, too every bit the visitor at large, tin endure.
How to implement an employee communication strategy
Set articulate goals
In social club for your employee communication strategy to piece of work, yous need to know exactly what you are shooting for. For instance, 1 employee advice goal that you might accept is to enhance sensation near corporate strategy within your employee ranks so that employees tin can serve equally organic brand ambassadors. This strategy can be very effective considering if you lot can ignite a passion for the mission and vision of your company in your employees, in that location is a skilful take chances they will spread that vision and passion to people in their lives.
Use a modern and effective employee advice platform
Over the past 10 years, a number of highly advanced and pragmatic employee communication platforms have been created. These platforms allow business concern leaders and employees to communicate with one another in a way that is highly constructive. Firstup, the leading employee advice and engagement platform, supports over 40% of the Fortune 100 in its mission to create more continued, inclusive, and engaged workforces across the world. Due to its ease of employ, personalization, and ability to broadcast information to all employees, whether they sit behind a desk or not, yous should consider using Firstup to modernize and optimize your employee communication tech stack.
Integrate video and mobile
Both video and mobile communication are extremely important for employee communication in the modern era. This is because virtually employees would rather watch a video than read text, and because almost all employees acquit a smartphone on them both during work and at home. The smartphone is arguably the greatest communication tool ever invented, and your company can have advantage of this tool through communication apps.
Make sure managers are leaders in communication
Managers are the ones who set the tone for employee communication. This means that they need to exist the ones initiating communication and leading by example. This can mean providing employees with updates about visitor strategy, company news, new projects, etc. The more finer managers tin can communicate with their employees, the more than successful the visitor is likely to be. Great business concern leaders are able to unite and inspire their employees through effective employee advice.
How technology tin enable ameliorate employee communication
There are many means that companies can utilise technology to improve enable employee communication. For example, your company can use third-party content curation tools to discover the platonic content for your employees. You can also use platforms that are capable of live-streaming when your visitor has events. Livestreaming enables all of your employees to enjoy the issue even if they are not at its physical location. Furthermore, your visitor tin can also utilize apps like Firstup that are ideal for communication. With Firstup, all your employees need is a smartphone, and they can be communicated with farthermost ease and efficiency. We streamline the entire employee communication process and therefore amend a company's efficiency overall.
Best practices for successful employee communication
A successful communication strategy may vary by company depending on their size, geographic locations, employee demographics, etc.; notwithstanding, there are a few universal best practices that apply to every programme. One important fashion to ensure effective employee communication is to empower managers equally communication leaders and chore them with asking employees for feedback. Feedback is disquisitional considering employees will tell y'all what is and isn't working, allowing yous as a communicator to suit your strategy every bit needed based on their feedback. Additionally, your company should take advantage of social media. Encouraging your employees to share stories about their work and their lives on social media helps create a strong civilization effectually the company.
It is as well of import to have the right mix of content including written content, videos, images, etc. to keep employees engaged. Content should then exist broken downwardly to an platonic mix of 1/3 company news, 1/3 manufacture news, and 1/3 daily life. If you lot can keep your content mix shut to this, information technology will profoundly benefit your business.
Tips and tricks to engage employees with your communications
The best way to engage employees with your communications is to sympathise their individual needs and meet them where they want to be met. Every employee has their own preferred means of communication, whether information technology be through email, text, workplace collaboration tools, etc. As an employer, information technology's essential to recognize this and adapt accordingly. Workplace advice apps similar Firstup host a number of great features that allow employers to finer communicate with their workforce while keeping employee needs meridian of mind. For example, Firstup has personalized news feeds, content translation, broadcasts, newsletters, and more to deliver communications via employees' preferred channels. As you continue to transform your strategy, it's crucial to encourage ongoing feedback to track what is and isn't working and so that you can adapt accordingly. Also, it's equally as of import to encourage two-way communication with employees in order to foster a culture of sharing, increase connection, and keep employee morale and confidence in the visitor high.
Ted is a company that provides informational talks and has a multifariousness of guest speakers. This visitor excels in advice by keeping meetings short. The company did enquiry that revealed that the ideal meeting length is x-18 minutes due to the limitations of the human attention span. So, it at present limits its meetings to a maximum of 18 minutes. This style of short meetings has helped to boost the success charge per unit of the company's employee communication efforts.
Netflix is one of the globe's leading video content streaming providers. Netflix is also known for thinking outside of the box. So, it'due south no surprise that Netflix came up with an innovative solution for a advice problem that it was having. The challenge that Netflix was facing was that managers, executives, and board members were taking likewise much time to make decisions and communicate with each other. To solve this problem, Netflix decided to only have its lath members observe meetings and communicate with other leaders of the company through online memos. The visitor discovered that this was an extremely efficient style to communicate, and they credit the style of communication for being partly responsible for their success over the final few years.
Cumberland Farms operates over 560 convenience stores in the Usa. One of the reasons why this company is so successful is because it focuses on providing an excellent employee experience. Cumberland Farms believes that when employees are happy, they naturally provide a better experience to customers, or as they telephone call them, "guests." In guild to improve employee experience, Cumberland Farms started using Firstup. With the help of Firstup, Cumberland Farms was able to streamline employee communication, which is crucial in their fast-paced industry. They created newsletters to help employees stay upward-to-appointment with everything happening in the visitor and they made information technology very piece of cake to share content internally and via social media. Cumberland Farms was able to transform its strategy for the ameliorate by using Firstup for employee communication.
Employee communication stats to pay attending to
Over the by decade or so, a large number of alarming statistics take emerged regarding employee advice. Being aware of these statistics can assistance your visitor to better empathize the importance of employee communication and some of the nearly valuable information about this key business concern area. Hither are the statistics:
- During the pandemic, the percentage of remote workers jumped from 31% to 70%
- 60% of companies don't accept a long-term strategy for internal communication
- Just 13% of companies employ their intranets on a given twenty-four hour period
- 74% of employees feel they are missing out on company news
- 72% of employees feel they don't have a proper understanding of the company's strategy
- Employee productivity increases by 25% when employees feel connected
- Employees are 75% more likely to watch a video than read text
Due to the fact that so many people are working from home at present, it is extremely important that all companies take employee advice under command. It has literally never been more than important for businesses to communicate finer. People tin can't but walk up and talk to one another anymore at a lot of companies, and so businesses need to accommodate. Using constructive employee communication apps is ane of the best things a company tin do to keep everything organized and go along data flowing efficiently throughout the visitor. Companies that fail to adjust to remote work environments will most likely lose ground to their competitors who do.
Although the pandemic has created a lot of challenges for businesses at that place is some good news. For example, 66% of employees say that their productivity actually improves when they work remotely. This means that you might really be able to get more than out of your employees while they are working from abode as long equally your employee communication is washed correctly. And so, despite all of the hardships of the pandemic, try to find the opportunities that are available as a result of the current work state of affairs and brand the best of it.
Don't have it from us
Hopefully, by this point, you sympathise that employee advice is crucial to business concern success beyond whatsoever industry. A poorly executed employee advice strategy can crusade employees to endure an unsatisfactory piece of work experience, leading to a whole host of problems with morale, productivity, and even in some cases, customer satisfaction. Your company should emphasize its focus on providing the all-time possible communication to employees so that they tin stay well informed with everything they need to perform their jobs at the highest level. Don't simply have our word for information technology, though. Here is a drove of statements on employee communication from some of the world's nigh influential business leaders.
"There are just three measurements that tell you nearly everything you need to know about your system'south overall performance: employee engagement, client satisfaction, and cash period… It goes without maxim that no company, small or large, can win over the long run without energized employees who believe in the mission and sympathize how to attain information technology." ~ Jack Welch, former CEO and chairman of General Electric
"To win in the market place you lot must first win in the workplace". ~ Doug Conant, founder and CEO of ConantLeadership, former president and CEO of Campbell'southward Soup
"Understanding your employee'south perspective can become a long style towards increasing productivity and happiness." ~ Kathryn Minshew, CEO and co-founder of The Muse
"Early in my career, one of the starting time concern lessons I learned was this: It'south incommunicable to win the hearts and minds of people unless you clearly establish goals and values and reward people if they act in a mode that leads to the fulfillment of those objectives. It rapidly became clear to me that if y'all desire to make sure your customers are treated well, you take to make sure you treat your employees well and recognize their efforts." ~ Robert Salerno, CEO of Avis
"Employee engagement is the art and scientific discipline of engaging people in accurate and recognized connections to strategy, roles, performance, system, community, relationship, customers, development, energy, and happiness to leverage, sustain, and transform work into results." ~ David Zinger, employee engagement expert
As y'all can see from the quotes in a higher place, employee communication is highly valued by some of the top leaders in business. Great business executives understand that communication cannot be neglected if the visitor is to perform at the highest possible level. A visitor is, after all, a team, and every squad, from the Boston Ruby Sox to Apple Inc., needs constructive communication to succeed.
In conclusion
Unfortunately, many business organisation leaders neglect to realize the importance of constructive employee advice. Oftentimes, business leaders prioritize other areas of the company such as marketing, sales, manufacturing, production evolution, or client service instead of focusing on how to improve communication internally. However, when internal communications progress, near every area of a business tends to also accelerate. So, improving internal communications is actually one of the all-time things a company can exercise to amend other areas of the business.
Simply knowing that employee advice is important is not enough. In order to benefit the nearly from an employee communication strategy, you must develop a strategy with your specific business concern needs, goals, and pain points in mind.
If yous want to improve employee communication at your company, and so yous can try to create a custom solution just similar Ted and Netflix did. Likewise, you tin can also employ a high-quality employee communication application only similar Cumberland Farms. Ever since Cumberland Farms started using Firstup, their company'south employee communication has been better than e'er. Many companies tin can do good from implementing Firstup and other employee communication tools to meliorate streamline, modernize, and mensurate communications.
In the remote work business climate that nosotros are in due to the pandemic, your company cannot afford to neglect employee communication. It may be uncomfortable to get-go making changes to your existing communication strategy, however, these growing pains tin can be well worth it. Just remember about how much your company would benefit even if your employees had a x percentage increase in workplace satisfaction. Improved employee communication can assistance to bring almost such changes.
So, if you accept been thinking about making improvements to your employee advice strategies, so in that location is no fourth dimension like the present to get started. Improving advice for remote workers is especially important due to the pandemic. Although remote work has a number of benefits like increased productivity and increased convenience for workers realistically it may go on long later on the pandemic is over. Therefore, it makes sense to optimize your employee communication methods for remote workers now, so that you lot can benefit from your improvements in the long run.
Source: https://firstup.io/blog/what-is-employee-communication-and-why-its-more-important-than-ever/
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